Customer Service
1win Kenya aims to ensure that every player receives high-quality and timely assistance or advice on any issue. Therefore, this gambling establishment has a 24-hour customer support service. This department consists of professional managers who have the necessary competencies in various fields. Employees can resolve issues related to registration, withdrawal of money, and other procedures, as well as disputes between the client and the institution.
Communication Methods
There are several ways to seek help in 1win Kenya. Users can choose any option, depending on the desired result, as well as the nature of the problem.
| Method | Description |
|---|---|
| This is a universal method that is suitable for solving any problem. However, this option is not suitable for those users who want to quickly resolve the issue and return to the game. The client must describe his problem in detail and give the employees time so that they can make competent and high-quality recommendations. For all questions, users can use the email address [email protected]. | |
| Live chat | The most modern option is live chat. This feature is available both on the official website and in the 1win mobile application. Users must open the appropriate window and ask the manager a question. |
| Phone line | The client can call the support operator at 8 (800) 301 77 89. The manager will ask several clarifying questions to better understand the problem and solve it as soon as possible. |